Cancellation Policy

1. Project Cancellation by Client

Clients may cancel a project at any time by providing written notice. However, cancellation terms depend on the project stage:

• Before Development Starts: Full refund minus consultation fees and any third-party costs.
• During Development: Payment for completed work is non-refundable. Remaining balance may be refunded based on work completed.
• After Delivery: No refund is applicable once the final deliverable has been approved.

2. Project Cancellation by Agency

WebGrowPrime reserves the right to cancel a project under the following conditions:

• Client fails to provide required content or feedback within 30 days.
• Client engages in abusive or inappropriate communication.
• Project scope changes significantly from the original agreement.
• Payment terms are not adhered to.

3. Outstanding Payments

In case of cancellation, all outstanding payments for work completed become due immediately. WebGrowPrime reserves the right to suspend work until payments are received.

4. Deliverables Ownership

• Upon cancellation, the client retains ownership of deliverables for which full payment has been received.
• WebGrowPrime retains ownership of partially completed work until full payment is received.
• Source code and design files are released only upon complete payment.

5. How to Cancel

To cancel a project, please send a written request to contact@webgrowprime.in with your project details and reason for cancellation.