Service Agreement

1. Scope of Work

The scope of work for each project is defined in the project proposal or statement of work (SOW) agreed upon by both parties. Any changes to the scope may result in additional charges.

2. Project Timeline

• Project timelines are estimated based on the agreed scope and client responsiveness.
• Delays in providing content, feedback, or approvals may extend the project timeline.
• WebGrowPrime will communicate any timeline changes promptly.

3. Deliverables

All deliverables are clearly defined in the project proposal. Deliverables include but are not limited to: website design, development, testing, deployment, and documentation.

4. Revisions Policy

• Each project includes a defined number of revision rounds as specified in the proposal.
• Additional revisions beyond the agreed scope will be charged separately.
• Revisions must be requested within 14 days of deliverable submission.

5. Ownership Transfer

Upon full payment, all rights and ownership of the final deliverables transfer to the client. WebGrowPrime retains the right to showcase the project in its portfolio unless otherwise agreed.

6. Payment Milestones

• Payment milestones are defined in the project proposal.
• Work on subsequent phases begins only after the previous milestone payment is received.
• All payments are non-refundable as per our Refund Policy.

7. Support Terms

Post-launch support terms are defined in the project proposal. Support includes bug fixes, minor updates, and technical assistance as agreed.

8. Maintenance Terms

Ongoing maintenance services are available as separate agreements. Maintenance includes regular updates, security monitoring, backups, and performance optimization.

9. Contact

For questions about our Service Agreement, contact us at contact@webgrowprime.in or call +91 9286345665.